Help:Support

Use this checklist to prepare a clear product support request. Product-specific contact channels will be listed here when confirmed.

Describe the problem

Include:

• Product name and version.
• Operating system, or browser and version where relevant.
• What you were trying to do.
• The steps that reproduce the problem.
• What you expected and what happened instead.
• The exact error message, if any.

Attach useful evidence

A screenshot or a small example can help explain the problem. Remove confidential project data and personal information before sharing it. Never publish passwords, access tokens, license keys, or database credentials.

Choose your product

• SiteMaster documentation
• OpenSite documentation
• Rebecca documentation

Documentation corrections

When reporting a documentation issue, include the page title, the incorrect or missing information, and the relevant product version.