https://kfdani-001-site10.gtempurl.com/index.php?action=history&feed=atom&title=OpenSite%2FGuides%2FTroubleshoot_startup 2026-10-30T02:07:04Z Revision history for this page on the wiki MediaWiki 1.46.2 https://kfdani-001-site10.gtempurl.com/index.php?title=OpenSite/Guides/Troubleshoot_startup&diff=966&oldid=prev 2026-10-29T22:09:14Z

<p>Complete OpenSite user manual, tutorial pathways and support navigation</p> <p><b>New page</b></p><div>__NOTOC__<br /> {{OpenSite scope}}<br /> {{OpenSite lesson<br /> |id=opensite.help.troubleshoot-startup<br /> |summary=Find the first package/configuration problem without changing engineering data.<br /> |prerequisites=The exact package/build identifier and access to the original package.<br /> |steps=<br /> === Check which executable you launched ===<br /> The desktop is &lt;code&gt;opensite-desktop.exe&lt;/code&gt;. &lt;code&gt;opensite-cli&lt;/code&gt; and the headless Python consoles are different applications and are not expected to show the GUI.<br /> <br /> === Check package completeness ===<br /> Keep Qt platform plugins, DLLs, extensions and runtime in their supplied locations. A missing Qt platform/runtime message is not fixed by changing a document. Re-extract the matching package rather than copying arbitrary files into system folders.<br /> <br /> === Check the build configuration ===<br /> Release and Debug Python/CRT files are not interchangeable. Debug can require its developer environment. Do not point a Debug host at a Release runtime.<br /> <br /> === Separate graphics and Python failures ===<br /> “The graphics renderer is unavailable” is a viewport/graphics status. “Python is unavailable” is a runtime/extension status. Record each separately. Do not infer that model files are corrupt from either message alone.<br /> <br /> === If preferences could not load ===<br /> The normal desktop can continue with session settings when its settings file fails to load. Keep the original settings file before attempting a corrected copy; check path/permissions and report the error. An apparent Apply may be session-only if no settings file is configured.<br /> <br /> === Collect useful evidence ===<br /> Record package/build, architecture, executable, exact first message, and whether a clean package with a new blank document reproduces it. Use [[OpenSite/Support]] and remove private data.<br /> |result=You have a classified, reproducible startup issue rather than a folder of mixed components.<br /> |limitations=Do not disable platform security checks or install unknown DLL downloads to work around a package problem.<br /> }}<br /> <br /> == Continue learning ==<br /> [[OpenSite/User manual|User manual]] · [[OpenSite/Tutorials|Tutorial pathways]] · [[OpenSite/Support|Get help]]<br /> <br /> &lt;div class=&quot;os-page-nav&quot;&gt;{{Docnav|OpenSite/Known limitations|OpenSite/Guides/Troubleshoot a workflow|OpenSite/User manual|User manual}}&lt;/div&gt;<br /> [[Category:OpenSite documentation]]</div>

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